ORDERS & SHIPPING
RETURNS & REFUNDS
ORDERING & PAYMENTS
PRODUCTS & USAGE
ATHLETES & TEAMS
CONTACT & SUPPORT
ACCOUNT & LOGIN

We ship to all countries in the Eurozone, as well as the following countries:

  • Switzerland
  • Norway
  • United States
  • Australia
  • New Zealand
  • Saudi Arabia

If you would like to order to the UK, please visit our local website https://4endurance.co.uk/

Customers from the Spanish and Portuguese islands should order on our local websites, 4endurance.es or 4endurance.pt.

Standard delivery in the Eurozone usually takes 1-7 business days. Please see our Shipping Info Page for estimated delivery times by country.

Shipping costs depend on your location and the size of your order. We offer free shipping on orders above €100 to most Eurozone countries. See our complete list of shipping costs.

Once your order has been shipped, you’ll receive a tracking number via email. You can use it to track your parcel on the carrier’s website. 

If you don’t receive the email, please check your spam or promotions folder. If you encounter any issues, feel free to contact us at info@4endurance.com.

We work with DHL, DPD, Chronopost, Packeta, GLS, FedEx and a select few other reliable carriers, depending on your location.

We offer express shipping with DHL for orders to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, and Slovakia. 

Express orders placed before noon will be shipped the same day. Orders placed after noon will be shipped the next day. Delivery time for express shipping is 1-2 working days, or 1-3 working days to Ireland. If you are eligible for express shipping, you will see the option as well as the cost at checkout.

Orders shipped outside the EU may be subject to import taxes and customs duties imposed by the destination country. These charges are not included in our product prices or shipping fees. Please check with your local customs office before placing an order.

Once an order has been placed, it cannot be changed. It is also not possible to combine multiple orders into one parcel.

No. At this time, it is not possible to schedule delivery for a specific date.

First, check your tracking information to see the current status of your parcel. Then have a look around your property — including any usual delivery spots — and check with neighbors or household members. This is especially important if you gave the courier permission for contactless delivery. If you still can’t locate your order, please contact our support team at info@4endurance.com.

Check your spam or promotions folder. If it’s not there, contact us at info@4endurance.com.

Occasionally deliveries don’t go smoothly or take unexpected routes — especially if contactless delivery was selected. If you haven’t received your order but it was marked as delivered, please check around your property, mail area, and with neighbors or anyone who might have accepted the parcel on your behalf.

If you still can’t locate it, contact our support team at info@4endurance.com, and we’ll be happy to help you resolve the issue.

You can return unopened products in their original packaging. You must notify us of the return within 14 days of placing the order. You must notify us by email about the return within 14 days of placing the order. You will receive a full refund. If you return the entire parcel, you will also receive a refund of the original shipping costs. However, you are responsible for the shipping costs for returning the items. You can read our full refund policy here.

To return a product, you must notify us by email at info@4endurance.com within 14 days of placing the order. Returned items must be unused, undamaged, and in their original packaging.

Return shipping costs are your responsibility. Once we receive the returned goods, we’ll issue your refund within 14 days.

For full details, see our Return & Refund Policy.

Opened or partially-used products cannot be returned for safety reasons.

If you return the entire parcel, we will refund your original shipping costs. However, we will not refund the costs for sending the parcel back.

Refunds are usually processed within 14 business days. We may wait to issue the refund until we have received the item or the buyer has provided proof that they returned the item.

Sometimes we make mistakes. If you have a missing or incorrect product in your parcel, please contact us at info@4endurance.com. Please clearly write which product is incorrect or missing, the quantity, a picture of all products in the box, and a picture of the label on the box. This information will allow us to resolve your problem faster.

If you have a damaged product in your parcel, please contact us at info@4endurance.com. Please clearly write which product is damaged, the quantity, a picture of the damage, and the LOT number.

No, we don’t offer a satisfaction guarantee or trial period. Nutrition products affect everyone differently, and results can vary widely depending on individual physiology, training load, and usage. For safety and quality reasons, opened or used nutrition products cannot be returned.

We accept major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and Revolut. We also offer COD and localized options for some countries.

Orders cannot be changed or canceled once they have been placed. 

Yes, our website uses secure encryption to protect your information.

Yes, we occasionally offer discounts and promo codes. Sign up to our newsletter to get the latest discounts and other deals sent straight to your inbox. You can find the signup form at the bottom of the website.

During checkout you will see a field marked “Discount Code or Gift Card.” Enter the code here and hit apply.

Check the code’s expiration date, usage restrictions, or minimum order requirements. We also recommend copying and pasting the code to help avoid any typing errors.

We currently do not offer subscriptions or recurring orders.

Yes, we offer gift cards. You can purchase a gift card here. You will receive a digital card to your email address after payment. We do not issue physical gift cards.

We aim to keep our prices as low as possible for all customers, so do not have a loyalty program.

At 4Endurance, our mission is to make sure nutrition costs never stand in the way of an athlete reaching their goals. We keep prices low through efficient in-house production, minimal packaging, and lower margins — without compromising quality.

Check our product guides and blog for advice on which nutrition products best suit your needs. You can also contact our customer care team for personalized advice.

Unlike brands that create nutrition for the general public, 4Endurance focuses exclusively on endurance athletes. Every product is developed with real training and racing demands in mind, with clear dosing, high-quality ingredients, and formulations that are easy to use and combine.

Yes, all 4Endurance products undergo strict quality control. They are tested for banned substances and comply with WADA regulations, with strict quality and safety controls applied throughout production.

Many of our products are vegan, gluten-free, and allergen-conscious. Check the product label for details.

Yes, many of our products can be combined to suit your training and recovery needs. However, not all products make sense to combine. Some products have opposing effects. For example, creatine increases water retention, while other products are designed to reduce it — so using them together would be ineffective. If you’re unsure, check the product guidance or contact us for help choosing the right combination.

Yes, we guarantee that all 4Endurance products are doping-free. Each formula is thoroughly checked, ensuring that no ingredient is on WADA’s prohibited list. You can see the list here.

Storage requirements vary depending on the product. Most products should be kept in a cool, dry place, away from direct sunlight. Some products, like energy gels, are stable at room temperature and don’t require special storage. Always check the product label for any specific instructions to maintain the product’s quality and effectiveness.

Yes, all 4Endurance nutrition products have expiration or “best before” dates to ensure the formula stays effective and flavors remain at their best. For many products, the expiration date is listed on the product page under “Flavor and Expiration Date” or in the product options. You can also find the expiration date printed on the packaging.

Some 4Endurance products may cause mild side effects in certain individuals. Check the product descriptions for details on any known effects. If you have specific health concerns or conditions, it’s always best to consult your doctor before use.

In most cases, 4Endurance products can be used alongside other supplements. However, interactions may occur with certain medications or specialized supplements. If you are taking any medication or have health concerns, always consult your doctor or healthcare professional before combining products.

Food supplements are generally not recommended for persons under 16 years of age. Most 4Endurance products without calories — such as capsules or zero-calorie drinks — fall into this category. Products like energy gels and drinks are classified as sports foods, not supplements, and may be suitable for minors under adult supervision. Parents should use their own judgment and consider the child’s needs and health before giving any product. If you are unsure, consult your pediatrician.

Yes! We love supporting athletes with their nutrition needs. We also sometimes provide discounts for teams, clubs, and coaches. You can apply here.

Email us at info@4endurance.com.

For wholesale cooperation, please contact us at domen@4endurance.eu.

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